1. INTRODUCTION

Welcome to Hive Hub Systems Inc. (“Hive Hub,” “Hive Hub Acquisition,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website (hivehubacquisition.com) and the lead generation and marketing services we provide (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

2. ACCEPTANCE OF TERMS

By accessing or using our Services, you represent that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

3. DESCRIPTION OF SERVICES

Hive Hub provides comprehensive growth marketing and lead generation services, including but not limited to:

Cold email campaigns
Digital advertising strategy and management
Landing page optimization
Marketing funnel development and optimization
Lead qualification and nurturing processes
Lead generation strategy and implementation
Marketing automation
Campaign performance analytics and reporting
Conversion rate optimization

Our services focus on the entire prospect journey from initial contact to qualified lead handoff.
While we specialize in generating and nurturing leads to the point of sales-readiness, the final closing of deals remains the responsibility of the client’s sales team.
The specific services to be provided will be outlined in a separate agreement or statement of work between you and Hive Hub.

4. CLIENT ACCOUNTS AND RESPONSIBILITIES

4.1 Account Information

If you create an account with us, you are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized access to or use of your account.

4.2 Accurate Information

You agree to provide current, complete, and accurate information when communicating with us or using our Services. You agree to promptly update your information if it changes.

4.3 Client Responsibilities

You are responsible for:

Providing timely and accurate information necessary for us to perform the Services
Reviewing and approving marketing materials and campaigns
Ensuring that all content you provide to us complies with applicable laws and regulations
Complying with these Terms and all applicable laws and regulations
Obtaining all necessary permissions for us to use your trademarks, logos, and other proprietary materials

5. USE OF SERVICES

5.1 Permissible Use

You may use our Services for lawful business purposes only and in accordance with these Terms. You agree to use our Services in compliance with all applicable laws, regulations, and industry best practices.

5.2 Prohibited Use

You agree not to use our Services:

In any way that violates any applicable federal, provincial, local, or international law or regulation
To market, promote, or facilitate any illegal products or services
To infringe on the intellectual property rights of others
To transmit any material that is defamatory, obscene, threatening, harassing, or otherwise objectionable
To interfere with or disrupt our Services or servers
To attempt to gain unauthorized access to any part of our Services

5.3 SMS Messaging Program

We offer an SMS Messaging Program under the following terms:

Program Description: Hive Hub
SMS Messaging Program: When you opt in, you will receive SMS notifications & alerts regarding your lead generation campaigns (e.g., campaign performance updates, new feature announcements) and occasional promotional offers.
Cancellation / STOP: You may cancel the SMS service at any time by texting STOP to +15208431982 . Upon receiving “STOP,” we will send you a confirmation SMS and you will no longer receive messages. To rejoin, sign up as you did initially.
Help / Assistance: For assistance or more information, reply HELP to any message or contact support at [email protected].
Carrier Liability: Carriers are not liable for delayed or undelivered messages.
Rates & Frequency: Message and data rates may apply. Message frequency varies depending on campaign activity. For questions about your text or data plan, contact your wireless provider.
Privacy Reference: For privacy inquiries, please see our Privacy Policy at https://policies.hivehubacquisition.com/privacy.html

5.4 Opt-In Message Guidelines

All opt-in messages sent as part of our SMS program will include:

Program/Company Name: Hive Hub
SMS Messaging Program
Message Frequency: e.g., “Message frequency varies”Message & Data Rates Notice: “Message and data rates may apply.”
Help Keyword: “Reply HELP for help.”Opt-Out Keyword: “Reply STOP to opt out.”Character Limit: Messages will not exceed 160 characters.

6. CONTENT AND INTELLECTUAL PROPERTY

6.1 Client Content

You retain ownership of all content you provide to us (“Client Content”). You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display Client Content solely for the purpose of providing the Services to you.

6.2 Hive Hub Intellectual Property

All intellectual property rights in and to the Services, including but not limited to our marketing strategies, methodologies, processes, software, tools, and documentation, are owned by Hive Hub. Nothing in these Terms transfers any ownership rights to you.

6.3 Third-Party Services and Content

Our Services may incorporate third-party services, content, or technologies. Your use of such third-party services is subject to the terms and conditions of those services.

7. FEES AND PAYMENT

7.1 Fees

Fees for our Services will be as specified in a separate agreement or statement of work between you and Hive Hub. All fees are exclusive of applicable taxes unless otherwise stated.

7.2 Payment Terms

Payment terms will be as specified in our agreement with you. Unless otherwise agreed, invoices are due upon receipt.

7.3 Late Payments

We do not charge interest on any late payments, we rely on goodwill on the client to fulfill the debt.

8. TERM AND TERMINATION

8.1 Term

The term of our Services will be as specified in our agreement with you.

8.2 Termination by You

You may terminate your use of our Services as specified in our agreement with you.

8.3 Termination by Hive Hub

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

8.4 Effect of Termination

Upon termination, your right to use our Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. DISCLAIMER OF WARRANTIES

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HIVE HUB DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.HIVE HUB DOES NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS IN THE SERVICES WILL BE CORRECTED.

10. LIMITATION OF LIABILITY

Hive Hub is committed to providing high-quality services and standing behind our work. However, certain limitations of liability are necessary for us to operate our business:

We will be liable for damages that result directly from our failure to use reasonable care in providing our services, up to the amount you have paid us for the services that gave rise to the claim.
We cannot be liable for indirect damages such as lost profits, lost sales, or business interruption unless these are direct and foreseeable results of our actions.
Nothing in these Terms limits or excludes our liability for: Death or personal injury resulting from our negligence
Fraud or fraudulent misrepresentation
Any other liability that cannot be excluded by law

These limitations are mutual and apply to your liability to us, except for your payment obligations.

11. MUTUAL INDEMNIFICATION

11.1 Your Indemnification

You agree to defend and indemnify Hive Hub against claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) related to:

Your breach of these Terms
The content you provide to us for use in marketing campaigns
Your violation of applicable laws or regulations

11.2 Our Indemnification

Hive Hub agrees to defend and indemnify you against claims, liabilities, damages, and expenses (including reasonable attorneys’ fees) related to:

Our breach of these Terms
Our violation of applicable laws or regulations in providing the Services
Allegations that our services (excluding your content) infringe intellectual property rights

11.3 Indemnification Procedure

The indemnified party must:

(a) promptly notify the indemnifying party in writing of any claim;

(b) give the indemnifying party sole control of the defense and settlement of the claim; and

(c) provide reasonable assistance in defending the claim.

The indemnifying party will not settle any claim in a manner that admits fault or imposes obligations on the indemnified party without their prior written consent.

12. CONFIDENTIALITY

12.1 Confidential Information

“Confidential Information” means any non-public information disclosed by one party to the other, whether orally, in writing, or by other means, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure.

12.2 Obligations

Each party agrees to:

Protect the confidentiality of the other party’s Confidential Information using the same degree of care that it uses to protect its own confidential information of a similar nature, but in no event less than reasonable care
Not use the other party’s Confidential Information for any purpose outside the scope of these Terms
Not disclose the other party’s Confidential Information to any third party without prior written consent

13. GENERAL PROVISIONS

13.1 Governing Law

These Terms and any dispute arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada.

13.2 Dispute Resolution

Any dispute arising out of or relating to these Terms or the Services shall be resolved through good faith negotiations. If the parties cannot resolve the dispute, it shall be submitted to binding arbitration in Vancouver, BC, under the rules of the BC International Commercial Arbitration Centre.

13.3 Entire Agreement

These Terms, together with our Privacy Policy and any separate agreements regarding the Services, constitute the entire agreement between you and Hive Hub regarding the Services.

13.4 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

13.5 Waiver

The failure of Hive Hub to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

13.6 Force Majeure

Hive Hub shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, network failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

13.7 Assignment

You may not assign these Terms without our prior written consent. Hive Hub may assign these Terms without restriction.

13.8 Amendments

We may modify these Terms from time to time to reflect changes in our Services, business practices, or applicable laws. If we make material changes:

We will provide at least 30 days’ advance notice via email.
We will highlight material changes in the updated Terms.
Current clients must expressly consent to substantive changes that significantly affect their rights or obligations.
Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.

14. CONTACT INFORMATION

If you have any questions about these Terms,please reach out to Hive Hub Systems Inc.

Email: [email protected]

Canada, Vancouver, BC