1. INTRODUCTION

Welcome to Hive Hub Systems Inc. (“Hive Hub,” “Hive Hub Acquisition,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website (hivehubacquisition.com), engage with our lead generation services, subscribe to SMS communications, or otherwise interact with us.

2. INFORMATION WE COLLECT

2.1 Information You Provide to Us

Contact information: name, email address, phone number, business details
Form responses: information submitted via contact forms, quizzes, or SMS opt-in flows
Communications: correspondence you exchange with us (email, chat, SMS)

2.2 Information We Collect Automatically

Usage data: pages visited, time on site, referring URLs
Technical data: IP address, device type, browser, operating systemLocation data: approximate geographic location based on IP

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance site performance, analyze traffic, and personalize content. You may control cookie settings through your browser. We employ Google Analytics for site analytics - please see Google’s Privacy Policy for details.

3. HOW WE USE YOUR INFORMATION

3.1 To Provide and Improve Our Services

Deliver requested lead generation and marketing services
Respond to inquiries and support requests
Enhance our website, offerings, and user experience

3.2 For Marketing and Business Development

Send service updates, newsletters, and promotional offers
Conduct market research and analyze trends
Develop and refine new products and services

3.3 For Legal and Operational Purposes

Comply with legal obligations and industry regulations
Prevent fraud, abuse, and unauthorized access
Enforce our Terms of Service and other policies

3.4 SMS Communications

When you opt in to receive SMS messages from us, you consent to:

Types of Messages: Notifications & alerts about your campaigns (e.g., performance updates), feature announcements, and occasional promotional messages.
Frequency: Message frequency varies; typically no more than a few messages per month.
Costs: Message and data rates may apply.
Help/Opt-Out: Reply HELP to tel:+1 520-843-1982 for assistance; Reply STOP to unsubscribe from all SMS communications.

4. SHARING YOUR INFORMATION

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services, such as:

Email and SMS delivery platforms
Customer relationship management (CRM) systems
Data analytics and reporting tools
AI and machine-learning providers for service improvement

4.2 Legal Requirements

We may disclose your information to comply with legal obligations, respond to lawful requests by public authorities, or protect our rights.

4.3 Business Transfers

In the event of a merger, acquisition, or asset sale, we may transfer your information as part of the transaction, subject to confidentiality obligations.

4.4 SMS Data Sharing

We will not share or sell SMS originator opt-in data with third parties or affiliates for marketing or promotional purposes. We may share this data only with our SMS service providers to facilitate message delivery and with subcontractors for support services - which are contractually bound to process your data solely on our behalf .

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

5. DATA SECURITY

We implement industry-standard technical and organizational measures to safeguard your information, including encryption, access controls, regular security assessments, and staff training. While no system is perfectly secure, we continuously review and enhance our practices.

6. DATA RETENTION

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, plus any legal or regulatory requirements.

Client data: retained for the duration of our engagement + 2 years post-termination
Prospect inquiries: retained for up to 1 year if no engagement occurs
You may request deletion of your data at any time (subject to legal constraints).

7. INTERNATIONAL DATA TRANSFERS

As an international service provider, your data may be processed outside your home jurisdiction. We ensure adequate protections, including standard contractual clauses and data-protection certifications, when transferring data across borders.

8. YOUR RIGHTS

Depending on your jurisdiction, you may have rights to:

Access: Learn what data we hold about you
Correction: Update inaccurate or incomplete data
Deletion: Request erasure of your data (with exceptions)
Portability: Receive your data in a structured format
Opt-Out: Withdraw consent for marketing uses

To exercise these rights, contact us as described below.

9. ADDITIONAL PRIVACY INFORMATION

9.1 Children’s Privacy

Our services are not directed to individuals under 18. If we learn we have collected data from a child under 18, we will promptly delete it.

9.2 Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices; please review their policies independently.

9.3 Updates to This Policy

We may modify this Privacy Policy periodically. Material changes will be posted on this page with an updated “Last Updated” date. Your continued use of our services constitutes acceptance of such changes.

10. CONTACT US

If you have questions or wish to exercise your rights, please reach out to Hive Hub Systems Inc.

Email: [email protected]

Canada, Vancouver, BC

11. SPECIFIC PRIVACY REGULATIONS

11.1 California Residents (CCPA/CPRA)

California residents have rights under the CCPA/CPRA, including knowing what data we collect, deleting personal data, and opting out of data sales.

11.2 European Economic Area Residents (GDPR)

EEA residents may exercise rights under the GDPR: access, rectify, erase, restrict processing, object, and data portability.

11.3 Other Jurisdictions

We comply with applicable privacy laws in all regions where we operate. Contact us for more information on your specific rights.